I made a deal over the phone and internet with Desert Autoplex for a UTV they had listed for a “buy it now” price of $17000.00. My trade was a very nice, 1976 Toyota Land Cruiser.
I vividly described the unit, stating that it was “no show piece,” had a few small spots which I described live over the phone and in the videos. I included a link to my Craigslist ad where I had my Land Cruiser listed for $13000.00. After 4 days of back and forth, with my explanation of them having their vehicle listed several thousand over value, we agreed that I would bring my vehicle to them in Mesa, AZ, from Wichita Falls, TX, as well as pay $700.00 difference. In the meantime, before leaving for Arizona, my wife found that they had several complaints on numerous websites and an Ebay user rating of 89%.
I contacted them and expressed my concern about their reputation and they assured me they were legit and honest. Hardly! I told them to survey my videos and pictures thoroughly, and let me know if they had any questions that, beyond a shadow of doubt, they would take the trade. If there were any concerns whatsoever, to please let me know and I would not send the vehicle on an 1860 mile round trip.
They assured me that it was a done deal, so I bought a new enclosed trailer, just to make sure nothing happened in transit, and sent a friend with my pickup, trailer, and Land Cruiser to Desert Autoplex. I felt so good about the deal and confident that it would be a quick and simple transaction for my friend transporting the vehicle, but I was completely wrong. Why would I misrepresent ANYTHING from my end, knowing (to my chagrin) that all the power and ability to renege upon the agreement lie in their hands?? My friend called with concern as soon as he got there.
He said they just seemed shady and to expect a call trying to get more money out of me now that we had committed to such a long trip. He was dead on. After several phone calls with them trying to talk my Land Cruiser down and trying to take advantage of me having spent so much sending this unit on an 1860 mile round trip, I exasperatedly explained the great deal I had gone through to accurately and meticulously describe my Land Cruiser. The salesman, Don, said, "Well your Land Cruiser is only a $13000 vehicle.” I almost lost it all together explaining to him that $13000 was the original price on the Craigslist ad in which I sent them the link.
I then talked with the general manager, Aaron, who tried to cover for his salesman’s mistakes by rudely stating that my Land Cruiser was a "Turd". I have had several Land Cruisers and this one is by far the nicest. I have had professional rebuilders tell me that it is one of the best they have seen that has not had a body off restoration, and very little rust to boot. I told my friend to load up my Land Cruiser and head back.
Complete loss of money and waste of time! These guys are crooks and I would suggest to any would be buyers, Go somewhere else!!!
There are still honest dealers out there. Desert Autoplex is not one of them and this, as well as scores of other complaints, should prove that to anyone looking to trade with them!
Monetary Loss: $1800.